Counsellor profile
Mercedes Alia, AASW
Australia
AASW social worker - relationships and addictions
Continue with MercedesWhere Mercedes stands
- Credentials
- AASW
- Registration
- AASW, Australia / 674627
- Experience
- 6 years
- Languages
- English, Albanian, Italian
- Location
- Australia
About
- Relationship strain
- Addictions support
- Attachment work
About Mercedes
Mercedes Alia is an AASW social worker with six years of experience working in Australia. She supports people dealing with addictions, relationship strain, family and parenting challenges, low self esteem and related concerns such as codependency and communication problems.
She focuses on clear, practical conversations rather than clinical jargon. Sessions look at how patterns developed, and what keeps them going now. She helps people notice people-pleasing, trouble saying no, and the ways caring for others can leave them drained.
Her background includes work with grief, separation and domestic violence, plus attachment-related problems and body image concerns. Mercedes uses approaches that help people understand past hurts and make small changes in day-to-day reactions. That can change how someone copes with stress, conflict or urges to give up their own needs.
In sessions she draws on client-centred listening alongside tools from cognitive behavioural therapy and motivational interviewing. Narrative and attachment-based ideas are used to look at the story someone tells about themselves and their relationships. Conversations are collaborative and focused on practical steps between sessions.
People who speak English, Albanian or Italian can work with her. To start, the site questionnaire and booking flow guide prospective clients through the first appointment. Fees vary with location and the service uses a subscription that can be cancelled at any time.
How sessions work
Therapeutic approaches and how online sessions work
Attachment-Based Therapy looks at how early relationships shape current reactions and connection styles. It helps when someone struggles with trust, fear of abandonment or repeating old patterns in close relationships. Client-Centred Therapy centres the person's experience and uses active listening to clarify feelings and priorities. It helps people who need a steady, accepting conversation to make decisions and notice what matters most. Cognitive Behavioural Therapy (CBT) focuses on practical skills to change unhelpful thoughts and behaviours. It can be useful for managing urges, lowering anxiety, and shifting people-pleasing habits.Finding the right approach is part of the work. Mercedes will collaborate with each person to choose techniques that fit their goals, preferences and day-to-day life. That means trying out different tools and adjusting plans as progress is made.
Session formats are not specified in the biography, so confirm current options before booking. Online sessions can make it easier to fit therapy around work, family and travel. They also let people use shorter check-ins when time is tight, choose audio-only when bandwidth is limited, or schedule appointments without commuting. An appropriately qualified counsellor will discuss which formats suit practical needs and then plan sessions that fit into everyday routines.
Areas of focus
Areas of expertise
Primary focus
Additional focus areas
Therapeutic approaches
Experience
6+ years
Listed in
Australia
Languages
English, Albanian, Italian
Questions
Frequently asked questions
What kinds of problems does she help with?
She supports people facing addictions, relationship difficulties, family and parenting strain, low self esteem and related concerns such as codependency and communication problems.
What is her therapeutic style like?
She uses clear, practical conversations that combine client-centred listening with structured techniques from cognitive behavioural therapy and motivational interviewing.
How much experience does she have?
She has six years' experience working in Australia with people dealing with grief, separation, domestic violence and attachment-related issues.
What credentials and location does she hold?
She is an AASW social worker based in Australia.
Which languages can sessions be held in?
Sessions are offered in English, Albanian and Italian.
Does she work with clients outside Australia?
International clients are not currently accepted.
How are sessions paid for?
Fees vary with location and the service uses a subscription model that can be cancelled at any time.
How do I begin a first session?
Select the See online therapy options button, complete a short matching questionnaire, and schedule your first session through the booking flow.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If you are not safe at home, use the crisis and helpline numbers.