Counsellor profile
May Lai, ACA
Australia
ACA counsellor - Stress and relationships
Continue with MayWhere May stands
- Credentials
- ACA
- Registration
- ACA, Australia / 1674
- Experience
- 8 years
- Languages
- English
- Location
- Australia
About
- Self esteem work
- Sleep psychology
- Assertive communication
About May
May Lai is an ACA counsellor in Australia with eight years of clinical experience. She works with people dealing with stress, anxiety, low self-esteem, sleep problems and depressive symptoms. She also supports those navigating relationship strain and codependency concerns. She speaks English and provides sessions for people in Australia only.
May focuses on building self-esteem and assertive communication. She helps people notice anxious thoughts and learn ways to manage them. Her background in sleep psychology means she often links better rest with improved mood and coping. Sessions are practical and straightforward rather than overly theoretical.
In conversation she uses respectful honesty and light humour to keep things clear. People can expect direct tools for saying no, setting boundaries, and handling recurring worry. She talks through patterns that keep someone constantly putting others first, and suggests small experiments to try between sessions.
May blends work on thinking habits with attention to daily routines like sleep and activity. That combination aims to reduce constant reactivity and improve decision making. She explains techniques in plain language and checks they fit the client’s everyday life.
Her approach suits someone who wants clear strategies and feedback. May encourages practising new ways of communicating and noticing progress. To begin, clients complete a short questionnaire and then schedule an initial session to set goals together.
How sessions work
How therapeutic approaches are used in online sessions
May uses evidence-based techniques that focus on thoughts, behaviour and routines. Cognitive approaches involve spotting unhelpful thinking patterns and practising different responses to worry and low mood. These methods are useful for managing anxiety and depressive symptoms.She also incorporates sleep-related strategies from sleep psychology. That means looking at daily habits, bedtime routines and small changes that support better sleep. Improving sleep often helps reduce daytime anxiety and makes other learning easier.
Choosing the right approach is part of the work. The therapist will discuss options and decide collaboratively which techniques fit the client’s goals and lifestyle. That conversation includes trying methods and adjusting them based on what helps most.
Session formats are not specified in the biography, so confirm available options before booking. Online sessions can make it easier to fit therapy around work, caregiving or travel. They also allow for shorter check-ins and flexible timing when needed, helping people practise new communication skills in their real-life rhythms.
Areas of focus
Areas of expertise
Primary focus
Additional focus areas
Experience
8+ years
Listed in
Australia
Languages
English
Questions
Frequently asked questions
What kinds of concerns does she help with?
She works with stress, anxiety, low self-esteem, sleep problems, depression and relationship strain, including codependency patterns.
What is her general approach in sessions?
Sessions focus on practical skills such as assertive communication, managing anxious thoughts and improving sleep routines in everyday terms.
How much clinical experience does she have?
She has eight years of experience working with these issues in Australia.
What credential does she hold and where is she based?
She is an ACA counsellor based in Australia.
Does she offer sessions in languages other than English?
Sessions are offered in English.
Can people outside Australia book sessions?
She does not accept international clients at this time.
How are sessions arranged and what does it cost?
Session cost varies with location and is billed through a subscription that can be cancelled at any time.
How do I start working with her?
Select the See online therapy options button, complete a short matching questionnaire, and schedule your first session.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If you are not safe at home, use the crisis and helpline numbers.