Counsellor profile
Susan Pollard, NCPS
United Kingdom
Therapeutic counsellor - relationships and anxiety
Continue with SusanWhere Susan stands
- Credentials
- NCPS
- Registration
- NCPS, United Kingdom / NCS22-00935
- Experience
- 7 years
- Languages
- English
- Location
- United Kingdom
About
- Client-Centred Therapy
- Mindfulness Therapy
- Codependency issues
About Susan
Susan Pollard is a registered therapeutic counsellor (NCPS) with seven years' experience in the United Kingdom. She works with people facing stress, anxiety, depression and relationship concerns, and she lists codependency among her focus areas. Susan offers a straightforward, person-focused way of working that treats clients as the experts on their own lives.
She uses a collaborative, non-directive approach. Conversations focus on what is happening now and how past events may show up in current behaviour. Sessions commonly look at self-beliefs, communication patterns and how daily pressures affect mood and decisions.
Susan pays attention to life transitions and recurring patterns that cause strain. That might include changes at work, grief, addiction-related stress, or difficulties with intimacy and trust. She also notes issues linked to ageing, caregiving, body image and cultural background.
In practice she combines client-centred conversations with mindfulness exercises to help people notice their thoughts and feelings without getting swept away. The aim is practical: clearer choices, steadier emotional responses and better boundaries when people are leaning too heavily on others.
People who prefer calm, steady sessions that encourage reflection often find her style helpful. To begin, clients complete a short matching questionnaire and then schedule a first session through the site’s online booking flow.
How sessions work
How her approaches shape online sessions
Client-Centred Therapy focuses on listening and following the client's lead. The therapist creates space for people to speak about what matters to them and helps them make their own decisions about next steps. This approach can be useful for relationship struggles, low self-esteem and confusion about boundaries.Mindfulness Therapy teaches simple attention practices to notice thoughts and bodily feelings as they arise. That can help when anxious thinking or intense emotions take over, making it easier to respond rather than react.
Finding the right mix of approaches is part of the work. She will discuss goals, preferences and what feels helpful, and then suggest ways of working together. The process is collaborative and may shift as issues evolve.
The site lists how to begin but does not specify session formats in the biography. Confirm the current session options before booking so you know what will fit your routine. Online sessions can make it easier to fit counselling around work, caregiving or travel, reduce time spent on commuting and allow for shorter check-ins when needed.
Areas of focus
Areas of expertise
Primary focus
Also works with
Additional focus areas
Therapeutic approaches
Experience
7+ years
Listed in
United Kingdom
Languages
English
Questions
Frequently asked questions
What kinds of concerns does she work with?
Susan works with stress, anxiety, depression and relationship problems. Her listed areas also include codependency, grief, trauma, addiction-related stress and life transitions.
What is her therapeutic style like?
She uses a client-centred, non-directive style and brings mindfulness into sessions. The focus is on current challenges and exploring beliefs that shape behaviour.
How much experience does she have?
She has seven years' experience working in counselling since beginning training in 2014. That experience underpins her practical, conversational approach.
What are her credentials and where is she based?
Susan is registered with NCPS and works in the United Kingdom. NCPS is listed as her credential in the provided details.
Which languages are supported for sessions?
Sessions are offered in English.
Does she work with international clients?
She does not accept international clients at this time.
How are sessions paid for and what do they cost?
Cost varies with location and sessions are provided via a subscription that can be cancelled at any time.
How do I start working with her?
Select the See online therapy options button, complete a short matching questionnaire, and then schedule a first session through the booking flow.
Details come from information the counsellor supplied to BetterHelp. A registration can be checked with the body that issued it.
Online talk therapy is not emergency care. If you are not safe at home, use the crisis and helpline numbers.